Privacy Policy

Last updated: 28 October 2026

Introduction

At S2 Sofas, we respect your privacy and are committed to protecting your personal information.

S2 Sofas is the trading name of Discount Suite Centre Ltd. This policy explains how we collect, use and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

Information We Collect

When you purchase from us, visit our website or make an enquiry, we may collect:

• Your name, address, telephone number and email address.
• Purchase details, invoices, delivery information and payment records.
• Correspondence relating to orders, warranties, complaints or after-sales enquiries.
• Basic website information, including cookies and technical data.

We only collect information reasonably necessary to operate our business and provide our services.

How We Use Your Information

We use customer information solely for legitimate business purposes, including:

• Processing purchases, payments and deliveries.
• Maintaining purchase records for future reference.
• Administering warranties, guarantees and after-sales support.
• Responding to customer enquiries or complaints.
• Meeting legal, accounting and regulatory obligations.
• Maintaining the security and functionality of our website.

We do not use customer information for marketing, send unsolicited promotional communications or sell or share customer details for marketing purposes. We process personal information where necessary to fulfil a contract, comply with legal obligations or pursue legitimate business interests, such as maintaining warranty records and handling customer enquiries.

Payments and Finance

Online payments are processed through authorised payment providers using secure systems.

Where customers choose to apply for finance, information may be provided directly to an independent finance provider, which will handle the application in accordance with its own privacy policy. We do not use customer payment or finance information for marketing.

Sharing Your Information

We do not sell or disclose customer information to third parties for advertising or marketing.

Information may only be shared where reasonably necessary with trusted service providers, such as payment processors, finance providers, delivery companies, website service providers or professional advisers, or where required by law.

How Long We Keep Your Information

We retain customer purchase records for as long as reasonably necessary for warranty and guarantee purposes, after-sales support, accounting requirements and any applicable legal obligations.

Information is securely stored and is not retained longer than necessary for these purposes.

Website Cookies

Our website uses essential cookies to support normal website functions, including shopping baskets and checkout facilities.

Additional cookies or analytics tools may be used where applicable. Where legally required, visitors will be asked for consent before non-essential cookies are activated.

Further details will be available through our website’s cookie information or preferences settings.

Protecting Your Information

We take reasonable technical and organisational measures to protect customer
information against unauthorised access, misuse, loss or disclosure.
Where service providers process information outside the UK, appropriate data
protection safeguards will be used where legally required.

Your Rights

Under UK data protection law, you may have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate information.
• Request deletion or restriction of information where legally applicable.
• Object to certain uses of your information.
• Request transfer of eligible personal information.

To exercise these rights, please contact us using the details below. We will respond within the time limits required by law.

You also have the right to raise concerns with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Contact Us

Discount Suite Centre Ltd trading as S2 Sofas
Website: www.s2sofas.co.uk
Email: [email protected]

Registered office: Rother House, 103 Canklow Road, Rotherham, S60 2JF

Company number: 07334204

For questions about your personal information or this policy, please contact us using the details above.

We may update this policy periodically to reflect changes in our business, services or legal requirements.